Save custom pronunciations for specific words across your organisation.

The Dictionary allows you to lock and save a pronunciation for a specific word. When a voice stumbles into that word, it will automatically pronounce it with the saved settings.

This is most useful when dealing with proper names, locations or brands that some AI Voices might struggle to pronounce correctly.

The saved words will be applied across all users of the same organisation.

The words saved are case sensitive, so make sure you use capital letters in exactly the same way in the Dictionary as in your workflows. This is to allow for rare, specific situations where the pronunciation between the capitalised and lower case version of a word is different (for example, in the sentence the Polish woman bought some shoe polish).

For the Dictionary to work, the Voice Intelligence Layer must be enabled.